Talesfromthefrontdesk.

Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher. He makes small talk with me and asks if I am new. I tell him I came from another hotel and he asks which. Decent enough pleasantries for small talk. He then asks me if his room is right out of the elevator. Having been used to my old property, I tell him yes. He says good and is on his way.This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold. She came, clearly sort of crazy, but had enough money to pay for a whole week, had her ID, and it wasn't a blacklisted address. She's short, old, buzzed hair, crazy eyes, came in barefoot. But despite the clearly crazy, manager had no procedural reason to refuse her, so he checked her in and said we'd keep an eye on it.I've been a member since 1973. I work front desk at a campground that is part of a group we'll call Ten Hundred Pathways. We are currently very hard to make a reservation at, unless you call the front desk directly. I'm almost always able to get guests in. This summer we have one guest, hereafter to be referred to as Lemon-Faced Lady (LFL for ...

147 votes, 23 comments. So this Tuesday I was robbed of all the money out of my cash drawer. Fun times working night audit alone each night with no…

Family uses Employee Rate. (Sorry for the shotty grammer and typing. Im doing this on my phone during my night audit shift.) So as most of you FDA's know, certain Brands now allow parents and siblings to use the Employee rates, where as parents/siblings paid a little more back in the day now your parents get the same rate as you.

That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).Poldaran • 4 days ago. “If they don’t do anything I’m going to go up there myself and bang on the door and tell them to be quiet.”. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle • 4 days ago. Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.An ex-staff who came by found a lost item in the lounge and passed it to Weirdo. Weirdo curtly said "Yea yea, just leave it on the table". Ex-staff was put off and asked if he knew how to process a lost and found. Weirdo brushed him off rudely saying "Yea yea I will ask my manager to teach me. Just leave it".

It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.

A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.

pakrat1967 • 7 mo. ago. You should checkout the r/doordash sub. You soon learn why the driver did what they did. Also the driver doesn't enter the address into the navigation. It automatically gets pulled from the order. That doesn't mean it guarantees the order gets delivered to the correct address though. 52.Hello to all my fellow front desk people! I am finally telling my own crazy story here after a couple months of night audit. I work audit for a 150 room property and we happened to be completely sold out for (mostly) a Morgan Wallen concert in town. It was probably the busiest shift I have had so far. I didn't really get a break from people either buying things from our market, requesting ...Aye hotel I am at bent policy for a week for the red cross on a dozen rooms. We got the proper forms after a while, red cross tends to send volunteers with really no power and we have to go through corporate dodging to get forms for them.They don't get no discount. You make sure he got AAA." This DESPITE the fact that I'd made the reservation through AAA's site trying to find the closest place to just crash. Apparently AAA uses Travelocity as a back end and and there's no reference to AAA in the booking. Logged into the website, hit the "temp membership card button", walked ...So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...Hereis the compilation of some of my favorite stories from the subreddit r/TalesFromTheFrontDesk, a place where hotel employees go to share their wild and wacky experiences. I hope you enjoy! Included stories are: Karen Wants All Animals Removed, Not Even the Top 10 Richest Guests, and Karen Gets Struck by Karma. ...

(Usual disclaimer: All proprety and personnel names changed. Also for the newcomers: I don't say the exact names of hotel booking service sites since they will trigger the automod.)Call the police anyway, get this person on someone’s radar to get him some help. Sometimes help is painful. We’re not in the business of public service, although we serve the public… it sounds heartless and at the time it may feel heartless but without some sort of intervention people will usually end up in a nosedive to rock bottom and no matter what …Called a guy to pay up for his wife's furniture. He shows up a day later with a nicely dressed woman; they look over the charges and pay the bill. A few days later I see in the newspaper this guy's mugshot and that of a woman. He slaughtered his wife, but she wasn't the person who was with him when he paid that bill.Typically I tell them they're DNR'd and when they ask why the system pops up with their previous stay and a note saying why. Most of the time I'll tell them exactly why. They fucked up, caused me problems, and if it was bad enough to get you DNR'd, I'm not going to be nice to you. Edit: There has been ONCE where we had a guy that would keep ...Working at a large, downtown convention property a regular call girl would stroll through the lobby with her rollie bag. She was dressed in a fitted business suit with a short skirt and very high heels. She would wave at the front desk, go upstairs, do whatever and then wave again as she departed. Never caused any problems.About 2 years ago, maybe a smidge longer, I could pop over the state line from where I live (our gas prices are much higher, state line is a couple miles away), and I could fill my small car, and add an extra 4 gallons (there was a trick) for less than $20 on E.

She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay.

An ex-staff who came by found a lost item in the lounge and passed it to Weirdo. Weirdo curtly said "Yea yea, just leave it on the table". Ex-staff was put off and asked if he knew how to process a lost and found. Weirdo brushed him off rudely saying "Yea yea I will ask my manager to teach me. Just leave it". It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ... But I'm a irresponsible parent. For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.I have a few years experience as a front desk associate. So, not much. I’ve worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.This last tale is mostly just an annoying coworker that either intentionally or unintentionally makes my job harder. This coworker is the last of the previous batch that was hired under old management that was using the hotel as a front to sell drugs and get money from pimps, (long story) and her work ethic hasn't changed under new management. You didn't understand the scam. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It only worked because there was a real reservation made. So, no, you're not pulling any fast ones.

One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him. Next morning, GM and Housekeeping Sup are inspecting vacant …

A small luxury tropical island resort. An older guy walks out of jewelry shop and comes right over to reception. He’s together with a much younger lady who’s twirling a sapphire bracelet on her hand.

It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while. Family uses Employee Rate. (Sorry for the shotty grammer and typing. Im doing this on my phone during my night audit shift.) So as most of you FDA's know, certain Brands now allow parents and siblings to use the Employee rates, where as parents/siblings paid a little more back in the day now your parents get the same rate as you.If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead of throwing the costs or risk at your employer.I love arguing with guests about fees /s. again, obligatory sorry for the formatting i'm pretty mobile app bound until i get a new pc or laptop. anyway I'm on the night audit; it's the only one our owner/GM owns and he always says when someone wants to cancel after the cutoff time (6pm) we need to call him and let him know the situation ...This is a tough situation for everyone involved. If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead ...Well, shortly after FOM calls on his day off to tell FDS that we are increasing their nightly rate by $128, nearly double their negotiated rate. The guest happened to be in the lobby and waived FDS over after the call to show her the lovely messages FOM was sending the guest. WELLLLLL apparently FOM borrowed $200 from the guest previously, and ... I love arguing with guests about fees /s. again, obligatory sorry for the formatting i'm pretty mobile app bound until i get a new pc or laptop. anyway I'm on the night audit; it's the only one our owner/GM owns and he always says when someone wants to cancel after the cutoff time (6pm) we need to call him and let him know the situation ...You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ...Some do: with people you have reason to trust. A friend of a friend, not so much. But the people you have reason to trust usually number about, uh, four, against 7.5 billion others.Check in, largely goes just fine, but mom is paying for the room, and gets testy with me when I ask for her ID, since daughter's name was on the reservation. "Well, I already gave my ID when I checked in" "yes, but I was not the one to check you in. This is just to be sure". She give me her ID, all goes well, and I go through the usual song and ...

r/Talesfromthefrontdesk What happens when you tell a spoiled adult customer that she can't listen to loud music in the hotel lobby? She calls her mommy on yo...Fandom Apps Take your favorite fandoms with you and never miss a beat.r/TalesFromTheFrontDesk • The Vice President of a major travel magazine suddenly needs a free room at 3AM because he found fentanyl in one of our coffeemakers over a year ago!!!! r/TalesFromTheFrontDesk •Instagram:https://instagram. vegas incall massageocoee courthouse passportcraigslist batavia ohioichive gif If you see an online price, book online. SERIOUSLY. : r/TalesFromTheFrontDesk. by Shyam09. If you see an online price, book online. SERIOUSLY. Some random lady (RL) calls. RL: "Hi! I'd like to know the price of one room for tonight." Me: "I have a non-smoking King size for $95 plus tax."I was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in. reno 911 lottery winthe weeknd after hours wallpaper But I'm a irresponsible parent. For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.the statute of limitations has ran out, i can finally tell you the full story of Hobo Mountain ilml tv 2 login Enter Mr. and Mrs. Psychopath. They come to the front desk super nice, and PT checks them in. Everything goes well, until they get to their room. Horror of horrors, it's *the* room. Satan's den, the Unclean Room! They take videos of the unmade bed, full trash, towels on the floor, etc.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't... I let him know a room had suddenly opened up and we were able to get him in for tonight. He comes back in, we get everyone checked in properly, and just like that we're saved from a potentially bad review. He came down about an hour later just to let me know how grateful he was. To him it was an actual miracle.